Frequently Asked Questions

My account

• Registration
• Changing my personal information
• Collecting and sharing personal data
• Closing my Bondora account

My loan application

• Changing or cancelling my loan application
• Applying for a loan

My loan

• Payment difficulties
• Contracts and other documents
• Repaying my loan

My credit line

• My credit line

Changing my payment schedule

• How can I change my payment date?
• How can I change the loan terms?
• What to do if you are unable to make your loan payments due to health reasons?
• What to do if you are unable to make your loan payments due to job loss?
• What to do if you are unable to make your loan payments due to financial hardship?

My add-on services

• What is B Secure?
• What is B Secure+?
• What is Bondora payment protection?